The best post-purchase experience is IRL.
Make the last mile count with Fitbar.
Fitbar unlocks hospitality-grade services for your best customers in New York City, including:
BOPIS makes up 10.5% of e-commerce sales in the U.S. Who are you missing if you don't offer it?
Enable TBYB with the added confidence that trial products will be returned promptly and in perfect shape.
We extend your return network, giving your customers even more convenience when something just doesn't work out.
Reduce returns and make sure your customers look their best with quick-turnaround alterations.
Show your customers you stand by your products by enabling care and repair services through Fitbar and our partners.
Consign related products along with an order so guests can try them on in-person.
Gain valuable insights into customer preferences, fit issues, and shopping behaviors.
Host brand events, trunk shows, and exclusive launches for our member community.
We collaborate with heritage, DTC, and emerging brands that maintain their commitment to a quality product. Our brand partners are excited to get their products into the hands of a shopper because they know the difference can be felt.
Drive loyalty, reduce returns, and hit your sustainability goals by offering your customers in-person service.
Remove purchase hesitation with BOPIS and TBYB.
Based on Billy Reid TBYB case study.
By up to 88% with TBYB, tailoring, and personal service.
Based on industry average e-commerce vs in-store return rates.
Send-ahead related products and accessories for your customer to try on.
Based on median AOV increase of TBYB platforms.
Consolidate deliveries and returns and alleviate the high emissions associated with the last-mile.
According to the Stand Research Group.
Fitbar is launching with a curated group of innovative brands who share our vision for a world-class customer experience.
If that sounds like you, we'd love to talk.