Fitbar SoHo Rendering

Are returns killing your DTC business?

Returns are expensive, logistics are complex, and customers expect more. Fitbar delivers a seamless BOPIS/BORIS experience that is revolutionizing apparel e-commerce.

The E-Commerce Problem

Sky-high return rates and logistics costs are killing your margins.

Your customers demand a seamless post-purchase experience, and when they don’t get it, your reviews and reputation take a hit… even though you’re paying shipping costs both directions.

The Fitbar Solution

We provide your customers with an optimal try-on experience… while saving you money.

Your customers are in good hands at a Fitbar. We provide a VIP experience to everyone, with available services including drinks, tailoring, and seamless returns.

We save you money by reducing returns, increasing resellability rates, and consolidating shipments.

How it works.

  • At checkout, your customers select Fitbar as their delivery destination.

  • They visit Fitbar to try on their items in a stylish, supportive, and comfortable setting.

  • Unwanted items are left behind, sparing your customers the hassle of return shipping.

  • We consolidate returns and ship them back to you, saving time and money.

Early Praise

“Fitbar’s approach to blending e-commerce with in-person experiences seems like a game-changer.”

Diego Leon, DandyInTheBronx

“From a profitability standpoint, click and collect systems are superior but don’t offer the convenience of direct-to-home…”

…until now.

Doug Stephens in Resurrecting Retail

“As a clothing rental company, ease of pick-up and returns are essential to our customer experience. We look forward to working with Fitbar.”

Will Hunter, Thred

Ready to learn more?

We’re talking to innovative DTC brands who are ready to elevate their post-purchase experience and minimize return costs.

If that sounds like you, we want to talk with you! Schedule a conversation today.